Privacy Policy

Last updated: February 2026

1. Introduction

QI Platform ("QI", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered application development platform (the "Service").

By using the Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use the Service.

2. Information We Collect

Information You Provide

We collect information you provide directly to us, including:

  • Account Information: Name, email address, and authentication credentials when you create an account
  • Profile Information: Optional details such as company name, job title, and profile picture
  • Project Data: Code, applications, configurations, and content you create using the Platform
  • Business Information: Details about your business requirements shared during the discovery process
  • Communications: Messages and feedback you send to us, including support requests
  • Payment Information: Billing details processed through secure third-party payment providers

Information Collected Automatically

When you use the Service, we automatically collect certain information, including:

  • Usage Data: How you interact with the Platform, features used, and session duration
  • Device Information: Browser type, operating system, device identifiers, and screen resolution
  • Log Data: IP addresses, access times, pages viewed, and referring URLs
  • Cookies and Similar Technologies: Session and preference cookies to improve your experience

Information from Third Parties

When you connect third-party services (e.g., data sources, APIs, authentication providers), we may receive information necessary to facilitate those connections. We access only the data required to provide the Service functionality you requested.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your requests and generate applications
  • Personalise your experience and provide AI-powered recommendations
  • Communicate with you about updates, security alerts, and support
  • Send you marketing communications (with your consent, where required)
  • Monitor and analyse usage patterns to improve our platform
  • Detect, prevent, and address technical issues, fraud, or security threats
  • Comply with legal obligations and enforce our terms

4. AI Features and Your Data

Our Service includes AI-powered features that generate code and assist with application development. We want you to understand how your data is used in relation to these features:

  • Processing: Your inputs are processed to generate responses and suggestions
  • Private Content: We do not use content from your private projects to train or improve our AI models without your explicit consent
  • Anonymised Data: We may use anonymised, aggregated usage patterns to improve Platform performance and features
  • Third-Party AI Services: We use third-party AI services (such as Anthropic's Claude and OpenAI's ChatGPT) which operate under their own privacy commitments and data processing agreements

Content you create in private projects remains private and is not shared with other users or used for purposes beyond providing the Service to you.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted vendors who assist in operating the Platform, including hosting providers, analytics services, and payment processors, subject to confidentiality obligations
  • AI Partners: With AI service providers to deliver Platform features, subject to data protection agreements
  • Legal Requirements: When required by law, legal process, or to protect our rights, property, or safety
  • Business Transfers: In connection with a merger, acquisition, reorganisation, or sale of assets
  • With Your Consent: When you explicitly authorise us to share information
  • Aggregated Data: We may share anonymised, aggregated data that cannot reasonably be used to identify you

6. Data Security

We implement appropriate technical and organisational measures to protect your information, including:

  • Encryption of data in transit using TLS and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Secure development practices and code review
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information using commercially acceptable means, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain information as required by law or for legitimate business purposes, including:

  • Compliance with legal, tax, or accounting obligations
  • Resolving disputes and enforcing agreements
  • Maintaining security and preventing fraud
  • Backup and disaster recovery (for a limited period)

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Portability: Request your data in a portable, machine-readable format
  • Objection: Object to certain processing activities
  • Restriction: Request restriction of processing in certain circumstances
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your session and authentication state
  • Remember your preferences and settings
  • Analyse usage patterns and improve the Service
  • Provide personalised features and content

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.

We may use analytics services (such as Google Analytics) that use cookies to help us understand how users interact with the Service. You can opt out of these analytics by using browser plugins or settings.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United Kingdom and countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with applicable law, including standard contractual clauses or other approved transfer mechanisms.

11. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform, updating the "Last updated" date, and where appropriate, sending you an email notification. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

If you are in the UK or EU and are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.